If you miss the book-by date on your voucher, you can still use it as credit toward the advertised trip up to the price you paid for it. If the merchant offering the voucher is unable to get you in on any of the available days after you purchase it via Groupon Getaways, contact customer service before the book-by date and they will reimburse your purchase. In that instance, the value of your voucher is equal to the price you paid for it. Within three days of purchasing a coupon, you can call Groupon customer service to cancel it and receive a refund.Įven if you are unable to obtain a refund for your voucher, you may use it as a credit at the business that provided the discount – even if the promotion for which the voucher was issued has ended. Unless the Fine Print states otherwise, vouchers purchased for items or services from local companies are eligible for refunds if self-canceled within one day of purchase. Here’s a breakdown of the different refund policies based on the type of offer you bought.
Local vouchers, Groupon Goods, Groupon Getaways, Groupon Live, and BeautyNow are all returnable within a specified time frame and under certain conditions. The return policies of Groupon vary based on the sort of goods you purchase.ĭepending on the sort of coupon you purchased, you may be able to return it. What to do if you need to cancel a BeautyNow appointment.
What is covered under the Extraordinary Event Policy?.How do you cancel a Groupon Getaway booking?.Some exceptional instances Groupon may be prepared to assist you.
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